Listening and Relationship

Opposition gives us a sense of standing for something, a false sense of independence, power, and control. Compassion and humility don’t give us a sense of control or psychic comfort.

RICHARD ROHR OFM

I want you to be honest: Would you rather have a friend who is always right or one who is in right relationship with you? I think I know the answer: We’d rather have someone who’s in right relationship with us. In fact, someone who’s right all the time can be pretty obnoxious. Would we rather have a friend who’s always correct or a friend to whom we’re always connected? Of course, we’d rather have the second.

Remain in Relationship
So why did we in the West seemingly change the rules for God? Many of us grew up thinking God wanted us to be right, to be correct, even to be perfect. Jesus said, “Remain in me, as I remain in you. Just as a branch cannot bear fruit on its own unless it remains on the vine, so neither can you unless you remain in me. I am the vine, you are the branches. Whoever remains in me and I in him will bear much fruit, because without me you can do nothing… As the Father loves me, so I also love you. Remain in my love” (John 15: 4–5, 9). What this passage in John’s Gospel is saying is that God wants people who are in right relationship, which means that we are open, and that we can listen to others with understanding and compassion. It means that we can admit when we’re wrong, which is almost every day for most of us. It certainly is for me. And yet we keep condemning ourselves and others for not being perfect, for not being right, for not being correct. This parable, really one of the most beautiful in all the gospels, tells us what God desires—simply that we remain connected, a branch on the vine, which is the love of God. Everybody seems to be trying to prove that they are right. We have almost a collective incapacity to admit failure, to ever admit that we are wrong, which makes us liars most of the time. Jesus is calling forth a very different kind of human being. People who live the vulnerable life of connection and relationship will bear much fruit. These are the people we trust, like, and admire. And yet so many of us are afraid to be the very thing that we admire the most. How foolish human beings are! None of us can be or need to be correct, but we can always be connected.

Compassionate Listening
Can we take responsibility for the fact that we push people to polarized positions when we do not stand in the compassionate middle? I think of how often, during my talks, someone raises a hand and says, “I disagree with what you just said.” Often, they did not hear or understand what I said, and they don’t have the humility to ask, in a non-accusatory way: “Did I hear you correctly in saying . . . ?” or “What do you mean when you say . . . ?” Of course, sometimes I am wrong, but such a mentality does not encourage dialogue or mutuality. Unfortunately, my response also often suffers because of the negative energy generated. I am then defensive or biting my tongue to control my own judgments or desire to attack back. The result is a half response, at best, because the environment is not safe and congenial.

Responses of this sort are usually full of assumptions: “I did understand you. I know your motivation. I know what you’re trying to say. Therefore, I actually have the need and right to attack you.” Normally, neither person grows or expands in such a context. The truth is not well served, because neither individual feels secure, respected, or connected. Unfortunately, this has become the state of our public discourse.

Fortunately, there will always be people who have the grace and the ability to engage in reflective listening, to ask, “Richard, did I understand what you were saying?” and repeat back to me their perception of what I said. Normally then I can clarify, or perhaps admit that I have communicated poorly or am, in fact, incorrect. When we can listen and respond in that way, each person is treated with the respect and dignity they deserve as children of God. Each person feels heard, and misunderstandings are clarified compassionately.

Unfortunately that is not the way the ego likes to work. Opposition gives us a sense of standing for something, a false sense of independence, power, and control. Compassion and humility don’t give us a sense of control or psychic comfort. We have to be willing to let go of our moral high ground and hear the truth that the other person may be speaking, even if it is only ten percent of what they are saying. Compassion and dialogue are essentially vulnerable positions. If we are into control and predictability, we will seldom descend into the vulnerability of undefended listening or the scariness of dialogue. If we are incapable of hearing others, we will also be incapable of hearing God.

Courageous Listening
Sikh activist Valarie Kaur has made a commitment to listen to those with whom she disagrees. Here she describes some of the practices that make
it possible: Deep listening is an act of surrender. We risk being changed by what we hear. When I really want to hear another person’s story, I try to leave my preconceptions at the door and draw close to their telling. I am always partially listening to the thoughts in my own head when others are speaking, so I consciously quiet my thoughts and begin to listen with my senses. The most critical part of listening is asking what is at stake for the other person. I try to understand what matters to them, not what I think matters. Sometimes I start to lose myself in their story. As soon as I notice feeling unmoored, I try to pull myself back into my body, like returning home. As Hannah Arendt [1906–1975] says, “One trains one’s imagination to go visiting.” When the story is done, we must return to our skin, our own worldview, and notice how we have been changed by our visit.

Kaur understands the complicated nature of listening to those we see as our religious, cultural, and political “opponents” and the emotional toll it takes: It turns out it is extremely difficult to draw close to someone you find absolutely abhorrent. How do we listen to someone when their beliefs are disgusting? Or enraging? Or terrifying? An invisible wall forms between us and them, a chasm that seems impossible to cross. We don’t even know why we should try to cross it. In these moments, we can choose to remember that the goal of listening is not to feel empathy for our opponents, or validate their ideas, or even change their mind in the moment. Our goal is to understand them.

When listening gets hard, I focus on taking the next breath. I pay attention to sensations in my body: heat, clenching, and constriction. I feel the ground beneath my feet. Am I safe? If so, I stay and slow my breath again, quiet my mind, and release the pressure that pushes me to defend my position. I try to wonder about this person’s story and the possible wound in them. I think of an earnest question and try to stay curious long enough to be changed by what I hear. Maybe, just maybe, my opponent will begin to wonder about me in return, ask me questions, and listen to my story. Maybe their views will start to break apart and new horizons will open in the process. Then again, maybe not. It doesn’t matter as long as the primary goal of listening is to deepen my own understanding. Listening does not grant the other side legitimacy. It grants them humanity—and preserves our own.

The Gift of Deep Listening
Kay Lindahl, an author and founder of The Listening Center, writes of the inherently sacred nature of reflective listening: Perhaps one of the most precious and powerful gifts we can give another person is to really listen to them, to listen with quiet, fascinated attention, with our whole being, fully present. This sounds simple, but if we are honest with ourselves, we do not often listen to each other so completely.

Listening is a creative force. Something quite wonderful occurs when we are listened to fully. We expand, ideas come to life and grow, we remember who we are. Some speak of this force as a creative fountain within us that springs forth; others call it the inner spirit, intelligence, true self. Whatever this force is called, it shrivels up when we are not listened to and it thrives when we are.

The way we listen can actually allow the other person to bring forth what is true and alive to them. Sometimes we have to do a lot of listening before the fountain is replenished. Patience is required to listen to such a person long enough for them to get to their center point of tranquility and peace. The results of such listening are extraordinary. Some would call them miracles.

Listening well takes time, skill, and a readiness to slow down, to let go of expectations, judgments, boredom, self-assertiveness, defensiveness. I’ve noticed that when people experience the depth of being listened to like this, they also begin to listen to others in the same way. Lindahl believes that the skills for deep listening share the same foundation as contemplative practice: Over the years I have discovered that there is a basic context that nurtures and develops the practice of listening as a sacred art. Three qualities that are essential to this deep listening context are silence, reflection, and presence. Silence creates the space for listening to God. It provides time to explore our relationship to Source. The practice of being in this silence nurtures our capacity to listen to others. Reflection gives us access to listening for our inner voice. The practice of taking a few breaths before responding to a situation, question, or comment gives time for your true wisdom to reveal itself. It’s a slowing down, waiting, practicing patience.

Presence is the awareness of listening to another, of connecting at the heart level. The practice of taking a mundane, ordinary activity and giving it your full attention, for example, washing your hands or brushing your teeth, trains your concentration and your ability to be in the present moment with another. Heart communication happens when we slow down, when we quiet down, look, and listen. Stop to take a breath. Become fully present with the person we’re with. Listen with all of our being. At this point, communication can occur without words. Being present is a gift that fills our hearts and spirits. We are in communion.

Listening to the Voice of God
We must receive all words of God tenderly and subtly, so that we can speak them to others with tenderness and subtlety. I would even say that anything said with too much bravado, overassurance, or with any need to control or impress another, is never the voice of God within us. If any thought feels too harsh, shaming, or diminishing of ourselves or others, it is not likely the voice of God. Trust me on that. That is simply our egoic voice. Why do humans so often presume the exact opposite—that shaming voices are always from God, and grace voices are always the imagination?

One holy man who came to visit me recently put it this way, “We must listen to what is supporting us. We must listen to what is encouraging us. We must listen to what is urging us. We must listen to what is alive in us.” I personally was so trained not to trust those voices that I think I often did not hear the voice of God speaking to me or what Abraham Lincoln called the “better angels of our nature.” Yes, a narcissistic person can and will misuse such advice, but a genuine God lover will flourish inside such a dialogue.

We must learn how to recognize the positive flow and to distinguish it from the negative resistance within ourselves. It can take years, if not a lifetime. If a voice comes from accusation and leads to accusation, it is quite simply the voice of the “Accuser,” which is the literal meaning of the biblical word “Satan.” Shaming, accusing, or blaming is simply not how God talks, but sadly, it is too often how we talk—to ourselves and to one another. God is supremely nonviolent, and I have learned that from the saints and mystics that I have read and met and heard about. That many holy people cannot be wrong.  

If we can trust and listen to our inner divine image, our whole-making instinct, or our True Self, we will act from our best, largest, kindest, most inclusive self. There is a deeper voice of God, which we must learn to hear and obey. It will sound like the voice of risk, of trust, of surrender, of soul, of common sense, of destiny, of love, of an intimate stranger, of your deepest self. It will always feel gratuitous, and it is this very freedom that scares us. God never leads by guilt or shame! God leads by loving the soul at ever-deeper levels, not by shaming at superficial levels. ∎

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